Privacy policy for grelvionics.sbs

At grelvionics.sbs, protecting your privacy is our top priority. This policy explains how we collect, use, protect, and store your data when you use our platform in accordance with Malaysian laws.

Information we collect

We collect minimal personal information strictly necessary for providing our calculator platform and support.

• Details like name, email, and phone—for account setup or support requests only.
• Usage data, such as calculator selection and input types, to improve platform experience.
• Technical logs to maintain platform performance, resolve errors, and safeguard against misuse.
• Collected data is never sold or used for third-party advertising purposes.

How your data is used

Your data is used only for delivering calculator features, responding to inquiries, and improving platform reliability.

• Account data enables access to paid features and support services where applicable.
• Usage patterns help us optimize calculator functionality based on Malaysian users’ needs.
• Technical logs are analyzed to enhance performance and security of the platform.
• No personal information is sold or provided to outside parties without legal basis or explicit consent.

Our legal basis for processing

All processing activities comply with Malaysia’s Personal Data Protection Act and related financial regulations.

We only process your data with your consent or as required to deliver our calculator services, support, or comply with legal obligations. Requests for data access or deletion are handled promptly and transparently.

Data sharing

We only share information if required by law or necessary for technical maintenance.

• Legal requests: Data may be shared with authorities when required by applicable Malaysian law or to resolve disputes.
• With your explicit consent: Information may be shared if you request a specific support action.
• Service providers: Technical vendors under strict confidentiality and only for essential operational reasons.

Data security

We apply strong encryption, secure technical processes, and regular compliance checks to protect your information at every stage. Our systems are monitored for unauthorized access, and all staff handling user data are trained in data security and Malaysian privacy standards. Your privacy remains a constant priority.

Your rights

You can access, correct, or delete your data, and request information on our privacy practices.

• Request access to all personal data we have about you at any time.
• Correct inaccurate information or update details associated with your account.
• Request deletion—where law permits—with prompt erasure from our systems.
• Ask questions about how your data is processed or stored at any time.

Use of cookies

Our platform uses essential and analytics cookies to ensure correct operation and improve usability. Cookie use is detailed in our Cookie Policy. You may opt out of non-essential cookies at any time.

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Contact us

If you have any questions or requests about privacy, our team is ready to help. Reach out and we will assist you promptly in line with Malaysia’s data laws.

Changes to this policy

Policy updates will be published here. Please check periodically for changes. Continued use confirms your acceptance.